
THE CENTER’S CORE SERVICES
A major goal of the Center is to promote the adoption and spread of the Pathways Model nationwide. To accomplish this goal, the Center will need to develop and implement a diverse range of services and activities. Proposed core services and functions of the Center include:
Research, Implementation, and Evaluation
• Conduct benchmarking studies to build an evidence base for community care coordination services.
• Estimate the ROI of Community Care Coordination Services through education in hospitalizations, emergency
room use, and other avoidable costs.
• Demonstrate the impact of care coordination services on disparities reduction and health outcomes.
• Conduct evaluation studies of different program models.
• Publicly report performance data.
Education & Training
• Facilitate virtual Learning Networks of collaborators in diverse communities
• Conduct educational briefings to promote the role of community care coordination in health care reform.
• Conduct policy analyses and disseminate reports on community care coordination initiatives around the
country.
• Convene conferences, seminars and workshops
Capacity Building & Technical Assistance Services
• Help Implement Pathways programs by providing a range of strategic, developmental, and technical support in
conjunction with education and training.
• The Center will provide technical assistance to new programs interested in obtaining certification
Product Development
• Develop Quality Improvement Tools to facilitate program development and operations.
• Develop training materials (i.e., guides, manuals, etc).
• Produce publications & disseminate information on research findings and best practices.
